What to Ask When You Hire Hospitality Workers With a Staffing Agency

Partnering with a hospitality staffing agency can help you hire the hospitality workers you need to succeed. See questions to ask a staffing agency so you can find the best hospitality staffing solutions.

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How to find hospitality workers with support from a staffing agency

According to the Bureau of Labor Statistics, leisure and hospitality will need nearly 2 million more workers to meet increased demand over the next several years. As a result, many companies are looking to hire hospitality workers by partnering with a hospitality staffing agency.

If you’re considering working with a staffing agency, here are some questions you can ask to make sure they can meet your company’s needs.

Questions to ask a hospitality staffing agency

Do you specialize in providing hospitality staffing solutions?

This is the first question you should ask any staffing agency you’re considering a partnership with. With over 19,000 staffing agencies in the U.S. alone, there are many options to choose from when looking for staffing support. However, general staffing agencies often don’t account for your specific industry let alone the needs of your business.

By working with a staffing agency that specializes in hospitality staffing, you’ll have access to a team of experts who know your industry by heart. Their hospitality industry knowledge and insights make hiring hospitality workers much easier. Plus, they can offer convenient access to candidates who have skills and qualities that match what you’re looking for.

What types of hospitality workers do you offer?

From banquets halls and concert venues to hotels and restaurants, hospitality workers play a crucial role in a variety of settings. No matter what your staffing needs are, the ideal staffing agency will be able to match you with candidates who are the best fit.

A staffing agency that specializes in hospitality can provide full hospitality staffing support, including a variety of work arrangements. This gives you the opportunity to scale your workforce up or down depending on your needs. For example:

  • Seasonal or temporary workers: Whether you need help for a single event or for a whole season, seasonal or temporary workers are available when and where you need them. They can also be hired during peak times so your workforce can match the speed of your business.
  • Project-based workers: In some cases, you could be looking to hire hospitality workers for special events. A staffing agency that specializes in the hospitality industry can provide workers with the right qualifications for your specific projects.
  • Long-term workers: If you see an ongoing need for your future operations, a staffing agency can help you hire hospitality workers who are ready to succeed and grow with your team.

What recruiting methods do you use when customers need to hire hospitality workers?

It’s no secret that flexible jobs are increasing in popularity. When you partner with a staffing agency to hire hospitality workers, you gain access to their network of job seekers who are looking for flexible work arrangements.

How do staffing agencies build these networks and help you hire hospitality workers quickly? An experienced staffing agency that serves your community has spent years developing relationships with local businesses and industry associations.

Also, their teams can use their social media presence and other outlets to spread the word about available jobs. These efforts increase the number of potential applicants and help fill your open roles that much faster.

How do you ensure that your hospitality workers follow safety regulations?

In any work environment, the safety of your workers is a top priority. Therefore, it’s essential to choose a staffing agency that shares the same commitment to safety as you do.

For starters, your staffing agency must demonstrate their commitment to safety by providing basic Personal Protective Equipment (PPE) to their workers. In the hospitality industry, this ensures that your staff is equipped to maintain a safe and secure environment for both employees and guests.

You can also review their website to get a better understanding of their safety procedures. This will help your assess the staffing agency’s dedication to supporting your safety initiatives.

What is your screening process for hiring hospitality workers?

Proper vetting is important to ensure that your workers can provide the level of service that your guests expect. For example: cleaners who ensure safety in common areas or cooks who create delicious meals for your diners. Partnering with a staffing agency that understands these requirements gives you greater confidence in securing the right candidates for your hospitality staffing needs.

Look for a reputable staffing agency that caters to your specific needs when connecting you with reliable and trustworthy hospitality workers. They will conduct thorough screenings for each candidate before recommending them to your company.

Additionally, their team can that all hospitality workers provided have the appropriate certifications and licenses, offering an extra layer of assurance for your business.

What other staffing services does your staffing agency offer?

As mentioned above, hiring hospitality workers comes with a thorough vetting process, including sourcing candidates, interviewing and pre-screening. Fortunately, these are tasks that your hospitality staffing agency can handle for you. But once new candidates have been selected, there are other important administrative tasks to be done as well.

As an added benefit of their services, a staffing agency can often handle matters related to payroll, onboarding and tax reporting. Be sure to inquire about their specific process and the assistance they can offer.

It’s also crucial to partner with a staffing agency that provides both on- and off-site support to ensure the best results for your search. With extra support from a staffing agency, the hiring process is so much simpler.

Can you help us create a long-term hospitality staffing plan?

Flexibility is the key to any staffing plan. A hospitality staffing agency can develop a plan that covers your short-term and long-term needs to help ensure you have the workforce you need, especially during peak seasons.

How do they do it? These experts have years of experience in staffing for hospitality jobs and can provide insights and guidance on what works best. They also go the extra mile to customize staffing plans for your company’s specific needs. Their plan will account for the size of the event, the number of guests, peak season activity and other important factors.

PeopleReady is your best choice for hospitality staffing solutions

Whether you need to hire hotel workers, hire bartenders or hire banquet workers and more, PeopleReady is here to help with our W-2 workforce solutions. Our teams in 600-plus communities across North America are able to provide local workers for a variety of hospitality companies. In fact, we serve event venues, colleges and universities, hotels and resorts, healthcare facilities and many other employers.

As your dedicated staffing partner, we can also work with you to develop a long-term staffing plan that’s customized to meet your specific needs. With PeopleReady, you can hire hospitality workers for a variety of roles and ensure you always have the right hospitality workers at the right time. For example:

You can also get access to hospitality staffing services with our app, JobStack, which lets you fill open roles even outside of regular business hours. If you’re wondering, “Where can I hire hospitality workers near me?” check out our locations page to get started.

Need to hire hospitality workers?

PeopleReady, a TrueBlue company (NYSE: TBI), specializes in quick and reliable on-demand labor and highly skilled workers. PeopleReady supports a wide range of industries, including construction, manufacturing and logistics, retail and hospitality. Leveraging its game changing JobStack staffing app and presence in more than 600 markets throughout North America, PeopleReady served approximately 83,000 businesses and put approximately 226,000 people to work in 2022.