PeopleReady Associate Resource Center

Check out the information below to learn more about pay, W-2s, benefits, safety, training opportunities, policies and more. Looking for tips, how-to articles and news? Read our blog.

How to Navigate This Page

Click the links below to jump right to the information you are looking for.

JobStack:
The easiest way to find and accept jobs

It’s easier than ever to find work with PeopleReady. Just download our app, JobStack, onto your smartphone from the Apple App Store or the Google Play Store to get started.

Visit the JobStack Resource Library to learn:

• How to find work from your phone.
• How to earn extra money through the JobStack referral program.
• What to expect after you accept work on JobStack.

Don’t have a phone?

Check out our Lifeline Phone Program FAQ to find out if you’re eligible for a free phone.

Training:
Required & Optional Opportunities

Required Anti-Harassment Training

PeopleReady is committed to maintaining a workplace free from harassment, discrimination and retaliation. We comply with all federal, state and local laws regarding prevention of sexual harassment.

If you have not already completed sexual harassment training as part of your onboarding process, choose one of the options below to complete your required state training.

Do you live in Delaware, Maine or Oregon? Please contact your local team.

Do you live in California or the city of Chicago? We will automatically enroll you in sexual harassment training once you work a certain number of hours for PeopleReady.

Have you already taken your sexual harassment training through another employer?
In California, email your certificate of completion to caltrainingsupport@trueblue.com.
In the City of Chicago, email your certificate of completion to CHItrainingsupport@trueblue.com.

Optional Skills Training

OSHA 10 Training
Alison Free Training Programs
Alison Touch Typing Training
TWIC Information
TWIC Enrollment Centers
ATSSA Flagger Online Certification: Contact your local team for additional information.

Benefits Information

Welcome to the PeopleReady team! As a newly hired associate you are eligible to enroll in our Associate Benefit Program offering. You will find that we have many options to choose from that include medical, dental, vision, life and AD&D, short-term disability, critical illness, accident, hospital indemnity and more.

You will have 30 days from the date of your first check to complete your enrollment appointment. If you miss your window, your next opportunity will be during our annual open enrollment event held in October/November for coverage effective the following January, or if you experience a qualified life event such as a marriage or birth of a child. 

A week after receiving your first paycheck, you will have an opportunity to schedule a 30-minute appointment with a benefit counselor to have a one-on-one personalized discussion regarding the available benefits, ask any questions and enroll in coverage.

Remember, you must wait until a week after receiving your first paycheck for your eligibility information to be updated with our providers in order for the benefit counselor to be able to enroll you. Schedule your appointment by calling 888.583.7575, Monday-Friday, 8 AM-8 PM ET, or online through this scheduling link. We believe that making the most informed decisions about your benefit options is important for you and your family. Take time to review your choices by reviewing our benefits site or browsing the benefits guide to learn more. Again, welcome to the team, we are excited to have you on board!

Pay, W-2 & Employment Verification FAQs

How can I access my W-2s or update my information?

You can access your W-2s via myadp.com. New registration and download directions here.

If you need to update your personal information, please do so in the Associate Portal, or by going into a branch by December 20.

If you elect to receive your W-2 online, you’ll have access to your W-2 beginning on January 25.

If you do not elect to receive your W-2 online, paper W-2s will be mailed out beginning January 31, 2023. Reissues are not available until after February 15.

Have a question? Please call our W-2 hotline at 800.722.5840. Agents are available to help Monday – Friday, 8 AM to 5 PM (CST).

How soon can I get paid?

Most of our jobs offer weekly pay. For some jobs, you can be paid within 24–48 hours. Ask your local PeopleReady team if you have questions about pay.

How do I get paid?

We offer pay cards and direct deposit for quick and easy payment. Our pay card works just like a credit card and doesn’t require you to have a bank account. Speak with your local team to learn more about these options.

View the Wisely Cash Card Full Cardholder Agreement and Wisely Card Fee Schedule.

How do I know which ATMs accept my pay card?

1. Log into myWisely® to find in-network, surcharge-free ATMs in your area.
2. Visit https://info.mywisely.com/surcharge-free-atms/ to search by location.

How do I access my pay stub?

All associates can access their pay stubs here, even those who don’t use pay cards. Online pay stubs will show the correct YTD earnings and YTD withholdings.

I am unable to access my pay card account. How do I fix it?

Please reach out to our pay card provider by calling 866.407.9482, or chat with customer service in the myWisely® app or on myWisely.com.

How can I verify my employment or wages?

Any current or former associate of PeopleReady (previously Labor Ready, Spartan Staffing or CLP) can access their earnings history and/or the first and last date of work information by visiting theworknumber.com. If you don’t have internet access, you can call The Work Number toll free at 800.367.2884 and your earnings history will be mailed.

Here’s what you need to know to register on the site:

• The Work Number Login Instructions
• Use the employer code 10657 or type in “True Blue.”
• If you have trouble logging in, call your local branch to verify that your birth date has been entered correctly in our system.

What is the status of my pay?

Sign up to receive text message alerts about your payment status. Text “Status” to 855-465-1846*.

*Must be opted into WorkAlert to receive updates. To opt-in, text “Start” to 42800.

For answers to more pay-related questions, please view the Frequently Asked Questions (FAQ) linked here.

Our Commitment to Safety

Safe workers and safe job sites are at the core of everything we do. PeopleReady is committed to maintaining compliance in all aspects of our business. We are dedicated to a safe work environment and strive to stay in-line with the rules and regulations of each market we serve.

The TrueBlue companies, including PeopleReady, enjoy a positive reputation in the industry because of our commitment to our core values and the highest standards of ethical behavior. Ethics and compliance form the foundation of our business activities and are at the forefront of every business decision we make and every action we take.

Safety Guide & Assessment

Please be sure to familiarize yourself with our safety guide prior to your first assignment by reading the PeopleReady Safety Manual. You should also review the U.S. safety assessment: English | Spanish

Personal Protective Equipment (PPE)

Typically, PPE should be picked up at your local PeopleReady branch. However, there are some occasions when PPE will be at the job site for you when you arrive—this will only occur in some instances, so be sure to check with your local team before your assignment to confirm.

How to Report an Injury

If your injury is serious or life-, sight-, or limb-threatening:

1. Call 911 immediately.
2. Report your injury to your site supervisor and the PeopleReady team as soon as possible.

If you sustain a minor work-related injury that may not need full medical treatment:

1. Call NurseCare to speak with a registered nurse who can assess your condition at 888.454.6272 (choose option 1)
2. Report the injury to your PeopleReady branch within one day.

NurseCare FAQ

You can call Nurseline 24/7 to speak with a registered nurse about any work-related injury to get support in making the right decision regarding your medical care. Call 888.454.6272 or view the NurseCare FAQ: English | Spanish

Additional Safety Resources

TEMPORARY COVID-19 LEAVE:

2022 COVID-19 Leave Poster

Ladder Safety:

OSHA Fact Sheet – Step Ladders
OSHA Fact Sheet – Extension Ladders

Heat Illness Prevention:

Working Outdoors in Warm Climates OSHA Fact Sheet

Aerial Lifts:

Aerial Lifts OSHA Fact Sheet
Using Aerial Lifts Fact Sheet

Hazard Communications:

Safety Data Sheets OSHA Quick Card
Standard Pictogram OSHA Quick Card

Our Commitment to Ethics & Compliance

PeopleReady complies with all federal, state and local laws. We strive to ensure that all employees are treated fairly, with dignity and respect, and that all employees are provided with a work environment that is free of discrimination, harassment and retaliation.

PeopleReady is committed to providing equal employment opportunities for all persons regardless of race, color, gender, sex (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), creed, religion, religious creed (including religious dress and grooming practices), age (over 40), marital or family status, medical condition (cancer and genetic characteristics), national origin (including language use restriction), citizenship, mental or physical disabilities, veteran and military status, ancestry, HIV or AIDS status, sexual orientation, gender identity and expression, genetic information, on-the-job injuries, or any other basis protected by law.

Code of Business Conduct & Ethics
EEO Policy – English
EEOC – Conozca sus Derechos
Privacy Notice
CCPA
Biometric Data Policy
ADA Accommodations Policy
United Healthcare: Transparency in Coverage
Industrial Security Practices and Procedures

Have a question about other company policies?

Email HR-advice@trueblue.com, call 253.573.5063 or contact your local branch.

ComplianceAlert

ComplianceAlert is PeopleReady’s confidential system you can use to report violations of the company’s code of conduct policy.

Code of conduct issues include:

• Theft or fraud.
• Harassment and/or discrimination.
• Retaliation.
• Safety concerns.
• Any illegal or criminal conduct.

To report a violation, visit TrueBlueComplianceAlert.com or call our hotline toll free at 855-70-ALERT.

IMPORTANT NOTE: ComplianceAlert is only for reporting code of conduct violations. Do not use this hotline for concerns that are not related to our code of conduct, such as personality conflicts, attendance or performance issues. For such situations, please work with your local PeopleReady team.

Workplace Posters

Right to Work: English | Spanish

E-Verify: English & Spanish

Equal Opportunity Employer: English | Spanish

Fair Labor Standards Act: English | Spanish

Family & Medical Leave Act: English | Spanish

Sexual Harassment Poster: Chicago

Uniformed Services Employment & Reemployment Rights Act: English

Additional Postings: Federal | Delaware | District of Columbia | Illinois | Maryland | New Jersey | New York | Texas | Pennsylvania
(Passwords will be provided in your onboarding materials.)

The Great 8 Tips for Success

1. Arrive on time with your personal protective equipment and be prepared to work safely. 
2. Introduce yourself to the customer with a friendly handshake. Tell the customer that you are there to work, and ask for your assignment. 
3. Listen carefully so that you understand your job duties. Ask questions about anything you do not understand. 
4. Be friendly, be amiable and work well with others. 
5. Work hard and do a quality job. Ask for additional duties right away when you complete your assigned task. 
6. Keep yourself and others safe. Report hazards immediately to the customer and branch. If you’re unsure about a task, ask questions! Don’t take shortcuts that lead to unsafe acts. 
7. Don’t eat, smoke or use cell phones except during authorized meal and rest periods. 
8. Thank the customer at the end of the day and ask if everything was satisfactory.