PeopleReady Associate Resource Center

PeopleReady Associate Resource Center

Whether you’re just starting out on your PeopleReady journey or have been with us for years, we want to ensure that every one of our associates is set up for success.

The Associate Resource Center was developed to make working with PeopleReady a breeze. Here you can find information on pay, W-2s, benefits, safety and more.

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How to Navigate This Page

Click the links below to jump right to the information you are looking for.

JobStack:
The easiest way to find and accept jobs

It’s easier than ever to find work with PeopleReady. Just download our app, JobStack, onto your smartphone from the Apple App Store or the Google Play Store to get started.

Visit the PeopleReady Help Center for answers to frequently asked questions about JobStack.

Don’t have a phone?

Check out our Lifeline Phone Program FAQ to find out if you’re eligible for a free phone.

To learn more about JobStack, visit our JobStack Help Site page.

Training:
Required & Optional Opportunities

Required Anti-Harassment Training

PeopleReady is committed to maintaining a workplace free from harassment, discrimination and retaliation. We comply with all federal, state and local laws regarding prevention of sexual harassment.

If you are from one of the three states below and have not already completed sexual harassment training as part of your onboarding process, choose one of the options below to complete your required state training.


For more information on the training offered at PeopleReady, visit our Help Site.

Benefits Information

As a newly hired associate, you are eligible to enroll in our Associate Benefit Program. We have many options to choose from, including medical, dental, vision, life and AD&D, short-term disability, critical illness, accident, hospital indemnity and more.

For more information on benefits, visit our PeopleReady Benefits Help Site page.

Pay, W-2 & Employment Verification FAQs

How can I access my W-2s or update my information?

You can access your W-2s via myadp.com. New registration and download directions here.

Have a question? Please call our W-2 hotline at 800.722.5840. Agents are available to help Monday – Friday, 8:00 a.m. to 5:00 p.m. CST.

For more information on W-2, visit our W-2 Help Site page.

How soon can I get paid?

While most of our job assignments offer next-day pay, please keep the following pay expectations in mind:

  • Next-day pay: These payments are paid out within 24-48 hours (1-2 days) following the end of your shift. If you have not been paid, please allow at least 24-48 hours following the end of your shift before contacting your local team or Service Center.
  • Weekly pay: These payments are paid out on a designated day each week as noted in your job description.
  • Direct deposit: Payment via direct deposit may take up to 2-3 business days for the funds to process through to your account.
  • PayBot: Text “Pay” to 855.465.1846 for the status of your payment for all the jobs you have worked within the past 72 hours (3 days). You must be opted into WorkAlert to receive updates. To opt-in, text “Start” to 42800.

How do I get paid?

We offer two methods: direct deposit and Wisely cards for quick and easy payment.

Our Wisely card is a reloadable prepaid card that works just like a credit card but doesn’t require you to have a bank account. This pay card is loaded once your payment is calculated and processed. Speak with your local team to learn more about these options.

What is the status of my pay?

Sign up to receive text message alerts about your payment status. Text “Status” to 855.465.1846*.

*Must be opted into WorkAlert to receive updates. To opt-in, text “Start” to 42800.

For more information on pay, visit our Pay Help Site page.

Attendance & Tardiness

Associates are expected to be on time and present for work every day an assignment has been accepted. It is your responsibility to inform the branch of any tardiness or absence from work. This is vital as our customers rely on us to show up on time and get the job done.

For more information about attendance, visit our Attendance Help Site page.

Our Commitment to Safety

The safety of our associates is our utmost priority. PeopleReady is committed to maintaining compliance in all aspects of our business. We are dedicated to a safe work environment and strive to stay in line with the rules and regulations of each market we serve.

The TrueBlue companies, including PeopleReady, enjoy a positive reputation in the industry because of our commitment to our core values and the highest standards of ethical behavior. Ethics and compliance form the foundation of our business activities and are at the forefront of every business decision we make and every action we take.

To learn more about safety, including assessments, PPE, dress codes, resources and hotlines, visit our Safety Help Site page.

How to Report an Injury

If your injury is serious or life-, sight-, or limb-threatening:

  • Call 911 immediately
  • Report your injury to your site supervisor and the PeopleReady team as soon as possible

If you sustain a minor work-related injury that may not need full medical treatment:

  • Immediately report your injury to your site supervisor staff so they can inform the branch
  • Call the 24/7 NurseCare hotline at 888.454.6272 to consult a registered nurse on the best course of action for medical care. View the NurseCare FAQ here: English | Spanish

Our Commitment to Ethics & Compliance

PeopleReady complies with all federal, state and local laws. We strive to ensure that all employees are treated fairly and with dignity and respect, and that they are provided with a work environment that is free of discrimination, harassment and retaliation.

PeopleReady is committed to providing equal employment opportunities for all persons regardless of race, color, gender, sex (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), creed, religion, religious creed (including religious dress and grooming practices), age (over 40), marital or family status, medical condition (cancer and genetic characteristics), national origin (including language use restriction), citizenship, mental or physical disabilities, veteran and military status, ancestry, HIV or AIDS status, sexual orientation, gender identity and expression, genetic information, on-the-job injuries or any other basis protected by law.

For more information on our compliance and company policies, visit our Compliance Help Site page.

Have a question about other company policies?

Email HR-advice@trueblue.com, call 253.573.5063 or contact your local team.

ComplianceAlert

ComplianceAlert is PeopleReady’s confidential system you can use to report violations of the company’s code of conduct policy.

Code of conduct issues include:

  • Theft or fraud
  • Harassment and/or discrimination
  • Retaliation
  • Safety concerns
  • Any illegal or criminal conduct

To report a violation, visit TrueBlueComplianceAlert.com or call our hotline toll free at 855.70.ALERT.

IMPORTANT NOTE: ComplianceAlert is only for reporting code of conduct violations. Do not use this hotline for concerns that are not related to our code of conduct, such as personality conflicts, attendance or performance issues. For such situations, please work with your local PeopleReady team.

Thank you for choosing to work with PeopleReady.

We are grateful to have you on board!

PeopleReady, a TrueBlue company (NYSE: TBI), specializes in quick and reliable on-demand labor and highly skilled workers. PeopleReady supports a wide range of industries, including construction, manufacturing and logistics, retail and hospitality. Leveraging its top-rated JobStack staffing app and hundreds of local teams, PeopleReady connects thousands of businesses with job seekers each year across all 50 states.