Peak season moves fast. When demand spikes and orders pile up, most teams are focused on getting through the rush, not stopping to evaluate what’s working and what isn’t. Now that the peak season is behind you, this is the ideal moment to step back and take an honest look at how your staffing strategy performed. What went smoothly? Where did gaps, delays or inefficiencies show up when pressure was highest?

Evaluating your post-peak performance is the key to building a stronger plan for the year ahead. This quick checklist is designed to help you assess workforce readiness, productivity, scheduling and risk areas that may have impacted your results. Whether you’re preparing for another surge or simply want to improve day-to-day operations, these questions can help pinpoint where small changes could make a big difference next time around.