PeopleReady Customer FAQ

PeopleReady is not your typical staffing agency. We combine our award-winning staffing app with expert workforce solutions and people-first support to make it easier than ever to find qualified local workers. Here are some frequently asked questions about partnering with PeopleReady.

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PeopleReady Customer FAQ

We have 600+ locations across North America. Visit our cities page to find your nearest PeopleReady team.  

Our workforce solutions cover a variety of industries such as hospitality, events, manufacturing, retail, construction and more. Visit our staffing solutions page to learn more about the industries we serve.  

The cost of hiring workers through PeopleReady can vary depending on several factors, such as industry, location, skills and experience required, and duration of the assignment. PeopleReady can help you control turnover, recruiting and other costs. Additionally, we offer workers’ compensation insurance, payroll processing, and compliance consultation to help protect your business.

All PeopleReady associates are our W-2 employees. We ensure compliance with all local and federal employment laws to protect your business.  

The main difference between W-2 workers and 1099 workers is their employment status and how they are paid. W-2 employees receive regular paychecks and have taxes withheld from their pay, while 1099 workers are independent contractors who are responsible for paying their own taxes and receive payment based on a contract or project basis. According to the National Employment Law Project, anywhere from 1030% of employers misclassify their employees as independent contractors, which can result in worker misclassification lawsuits. For further information on worker classification, visit the IRS website. Additional information is also available from the U.S. Department of Labor 

There are several reasons why using a staffing company with W-2 workers is important. This eliminates risk and protects your business. Some other benefits are legal compliance, filling workforce gaps, safety observances and workers’ compensation.  

Simply fill out the form on this page and a representative will reach out to set up your business account.  

Visit the Apple App Store or Google Play to download the JobStack Customer App. There is no cost; all you need is an internet connection or a data plan. We recommend using Wi-Fi if you have a limited data plan. To get set up with a business account, contact us by filling out the form on of this page. 

There is! You can use JobStack on a web browser from any computer. Fill out our form on this page and a representative will reach out to get you started. 

Yes! JobStack enables you to place orders for all of your job sites in one place. Plus, each time a JobStack associate is assigned to your job, you’ll receive a notification alerting you that your order is being fulfilled. 

We’re here to help! Fill out the form on this page and a representative will reach out to assist you or call the JobStack Support Hotline at 800.518.0104 Monday – Friday: 3:30 a.m. – 6:00 p.m. PT or Saturday: 7:00 a.m. – 3:30 p.m. PT. The hotline is closed on Sundays.

PeopleReady, a TrueBlue company (NYSE: TBI), specializes in quick and reliable on-demand labor and highly skilled workers. PeopleReady supports a wide range of industries, including construction, manufacturing and logistics, retail and hospitality. Leveraging its game changing JobStack staffing app and presence in more than 600 markets throughout North America, PeopleReady served approximately 83,000 businesses and put approximately 226,000 people to work in 2022.