JobStack Customer App Resources

JobStack has many features to support your 24/7 staffing needs. This page includes valuable resources that will help you feel more comfortable using the app.

Take advantage of JobStack to manage your on-demand staff

PeopleReady understands that staffing needs can come up at all hours of the day and without much notice. With our JobStack app, you get 24/7 access to over 50,000 qualified and motivated workers when and where you need them most—plus the ability to manage your on-demand staff at any time from your phone or desktop.

JobStack allows you to place new orders within minutes and see them filled in real time, even on nights and weekends—which means your business can get the job done right on schedule. The app has many convenient features that support your staffing needs, and we’ve created some resources to help you get started.

Open JobStack now using the App Store or Google Play links below.

Did you know there is a JobStack app for your desktop? No installation needed.

JobStack Resource Library

JobStack Overview
What is JobStack? Learn how you can find the right worker, right away in this comprehensive JobStack overview.

Comparison Guide: Why Choose JobStack?
How do you choose the right staffing partner for your specific business needs? We’ve put together a quick comparison chart to help you determine what’s right for you.

JobStack 101 Infographic
View a visual map of how JobStack can help solve any of your staffing issues.

JobStack Quick Start Guide
Just getting started? Jumpstart JobStack with this handy guide.

JobStack Rewards: Loyalty Program Overview
Good news! PeopleReady offers a JobStack loyalty program! Now when you use JobStack, you can earn points for different actions you take. Access the digital flyer to learn more.

JobStack Rewards User Guide
Your complete user guide to the PeopleReady | JobStack Rewards program.

JobStack Rack Card
All PeopleReady branches offer this handy JobStack | Find Workers rack card as a takeaway item. View the digital version.

E-book: The Reality of AI and Today’s Worker
Technology is changing the landscape of work in every industry, and we all need to adapt and take advantage of the opportunities that it’s bringing. While automation and AI have gradually revolutionized how we work, there is still more innovation to come. Download this guide to explore how technology is affecting the workplace.

Video Tutorials

Find Workers Fast with JobStack

How to Place a New Order

How to Reorder an Existing Order

How to Extend Workers

How to Rate Workers and Submit Hours

Frequently Asked Questions

Browse through the answers to frequently asked questions below or download the electronic version in PDF format.

Yes! Simply click “Register Now.” Then, once you complete a short form and create your username and password, you’ll be ready to explore the app and begin ordering. 

Visit the Apple App Store or Google Play to download the JobStack Customer App. There is no cost; all you need is an internet connection or a data plan. We recommend using Wi-Fi if you have a limited data plan. 

Yes. The “Extend Workers” tab allows you to view jobs currently in progress in JobStack (both on the app and online). From here, you can extend your order as is. If you need to make edits to the order other than the date and the number of associates needed, please contact your PeopleReady branch. 

JobStack uses existing requirements for repeat orders. For new orders, you will be able to select the necessary background and compliance requirements for that specific order. If you have any questions, your PeopleReady branch can help ensure that your order is processed correctly. 

Yes. JobStack enables you to place orders for all of your job sites and watch them fill in real time. Plus, each time a JobStack associate is dispatched to your worksite, you’ll receive a notification alerting you that your order is being fulfilled. 

Yes. You can select available associates to be dispatched to the job if they have worked at your jobsite before. When “Extending a Worker,” associates will receive a Job Ticket in the JobStack Worker App letting them know that they are returning to your site. When “Reordering an Existing Order,” associates will receive a notification on the JobStack Worker App that you have requested them for a job. They will also receive advance notification to respond to this job before any other associates. However, if the associate you selected has already committed to another assignment, you will see “Not Available” next to their name. 

PeopleReady asks you to rate our associates on a scale of 1 to 5 in order to determine the best fit for future orders. When placing an order and requesting associates, you can see these ratings for associates who have worked for you previously. There is also the option to rate an associate as “do not return.” A “do not return” rating prevents this worker from being dispatched to a job for your company in the future. 

No. In order to cancel an order, you need to call the PeopleReady branch. In the “Current Orders” tab, select “Cancel Order” to view the phone number for your servicing branch. 

In the “View Current Orders” tab, you can view the number of workers you need and how many are currently on that work ticket. 

Yes. JobStack allows you to enter the time worked by associates. Once entered, associates using the app will receive a notification alerting them that their hours have been submitted. Associates can then confirm their hours to be paid. 

Yes. By selecting “Place an Order,” you can place a new order and receive a new quote or reorder an order for a position that already has an agreed-upon quote and location. When placing a new order, enter your job site location, job type and job requirements. 

Additionally, when selecting a previous job to reorder, you can: edit days of the week, start/ stop times and number of associates needed (by day and shift); add shifts; and change report-to contact information. 

When you log in to JobStack, select “Forgot Password.” From here, you will be prompted to enter your username, and a new PIN will be sent to you. After you enter this PIN, you will be able to create a new password. 

You can update your phone number and email address through the app. To update your physical address or any other information, please contact your PeopleReady branch. Ensuring that we have the most up-to-date information on file allows us to best service your order. 

You can only edit your order when you select “Place an Order.” Any changes to a current order must be made through your PeopleReady branch. 

Yes. Using the “Email Order History” tab, select a date range and email yourself (or someone else) a report that provides information about associates dispatched and hours approved. 

PeopleReady specializes in quick and reliable on-demand labor and highly skilled workers. PeopleReady supports a wide range of blue-collar industries, including construction, manufacturing and logistics, waste and recycling, and hospitality. Leveraging its game-changing JobStack platform and 600-plus branch offices across all 50 states, Puerto Rico and Canada, PeopleReady served approximately 98,000 businesses and put more than 490,000 people to work in 2020.