Questions to Ask Your Janitorial Staffing Agency

Partnering with a staffing agency is the smart way to find cleaners, janitors and other workers for facility services roles. Ask these questions to ensure that a staffing agency can connect you with the right workers for your company.

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Due to high turnover rates and a lack of available candidates, finding facilities services workers like building cleaners and janitors poses a significant challenge in today’s hiring market. Meanwhile, the number of businesses who require their services has kept demand for these workers high.

So, how do you find the right workers for your current and upcoming projects? Many companies are hiring janitorial workers, cleaning workers and other facilities services workers through a staffing agency. That could be a janitorial staffing agency, cleaning staffing agency or facilities services staffing agency, for example. In some cases, a full-service staffing agency may offer janitorial staffing as a specialty.

If you’ve never worked with a staffing agency before, here are a few questions you can ask to ensure that they can meet your staffing needs.

Questions to ask a cleaning or janitorial services staffing agency

Do you have specific expertise in finding janitors to hire?

This is one of the most important questions to ask any staffing agency you’re considering. While there are over 19,000 staffing agencies in the U.S., not all of them have specialties in fields such as janitorial staffing, cleaning staffing or facilities services staffing.

When you need to hire janitors, building cleaners or workers for similar roles, a staffing agency with a focus in facilities services staffing can provide valuable support. Their staffing experts have years of experience and access to available candidates who are ready to work.

What other types of facilities services workers do you provide?

From hospitals to construction sites and shopping malls to event spaces, facilities services workers are needed across a variety of jobsites. The ideal staffing agency will be able to help you hire janitors, cleaning crew members and other workers based on your specific setting.

The staffing agency should also allow you to scale your workforce up or down as needed. This flexibility makes it easier for your company to adapt to changes as they happen.

Here are a few examples of flexible staffing solutions that a staffing agency might offer:

Seasonal or temporary workers: Temporary workers are available whether you need extra help for a day or a few weeks. They can also be hired during busy seasons to help keep your business fully staffed.

Project-based workers: In some cases, you’ll need to hire janitors for a specific project. A staffing agency can provide workers who are flexible and open to short-term employment.

Long-term workers: There may also be times when you’ll need to hire janitorial workers for an extended period of time. A staffing agency can match you with workers who are ready to make a long-term commitment to your team.

How do you ensure that your janitors and facilities services workers follow safety regulations?

Your staffing agency should take safety as seriously as you do. Being on the same page about safety gives you peace of mind while also protecting your workers and clients. So, how do you know which staffing agency is the most committed to safety?

You can start by checking their website, which should detail their safety procedures. It’s another good sign if they have a clearly defined Injury and Illness Prevention Program (IIPP), which employers should use to manage workplace safety and health issues. Many staffing agencies will further demonstrate their commitment to safety by supplying basic Personal Protective Equipment (PPE) to their workers.

What is your screening process for janitors and other facility services workers?

Every project or jobsite has unique staffing requirements. Some jobs may need facility services workers for projects in sensitive environments. This makes it even more crucial to find candidates who are trustworthy and reliable.

A staffing agency conducts a thorough screening of each candidate before recommending them for your company. This process should reassure you that each candidate is able to work in any environment.

What other cleaning staffing support does your staffing agency provide?

When you hire janitorial workers or other facilities services workers, there are a number of tasks involved. In addition to their core staffing services, staffing agencies provide a helping hand throughout the recruiting and hiring process.

While hiring janitors or other facilities services workers for your company, staffing companies also handle administrative tasks such as payroll and onboarding. Staffing agencies can support you by managing workforce compliance tasks as well. With this kind of support, you will save time and be able to focus on other business matters.

Can you help us create a long-term staffing plan for facilities services?

Staffing solutions that cover both short-term and long-term needs can ensure a full workforce, especially during peak seasons. When creating a staffing plan, a staffing agency will consider your company’s size, location, the types of projects you take on and other important factors.

When you need to hire janitors or other cleaning support, a staffing agency has the insight and experience to develop a hiring plan that’s built to last. Their custom staffing solutions should fall in line with your overall business goals.

Partner with PeopleReady when you need to hire janitors and facilities services workers

Do you need to hire janitorial workers or cleaners for hospitality spaces or other facilities services workers on construction and disaster relief projects? Whether you require cleaning services for your office building, event venue, construction site or any other location, PeopleReady is here to help. Our local teams in 600-plus communities across North America along with our app, JobStack, provide 24/7 janitorial and cleaning staffing support so you can fill open roles even outside of normal business hours.

Meanwhile, PeopleReady will work with you to develop a staffing plan that fits your company’s needs. When you partner with us, you get easy access to a wide range of facilities services workers, including:

So, if you’re wondering “Where can I hire janitorial workers near me?” check out our locations page to get started.

Looking for cleaners or janitors to hire?

PeopleReady, a TrueBlue company (NYSE: TBI), specializes in quick and reliable on-demand labor and highly skilled workers. PeopleReady supports a wide range of industries, including construction, manufacturing and logistics, retail and hospitality. Leveraging its game changing JobStack staffing app and presence in more than 600 markets throughout North America, PeopleReady served approximately 83,000 businesses and put approximately 226,000 people to work in 2022.