Your Ultimate Resource for Hiring Ushers and Parking Attendants

Looking to hire ushers and parking attendants for an upcoming event? Make your parking attendant and usher staffing efforts easier with our expert tips.

Share This

Hire ushers

Ushers and parking attendants are essential for any event’s success. They help direct guests to designated areas in a timely manner while also ensuring a great guest experience. So, how do you hire parking attendants and ushers for your events?

Don’t worry: PeopleReady has your guide to finding the right workers for your parking attendant and usher staffing needs.

Tips for usher and parking attendant staffing success

Parking attendant staffing and usher staffing are an essential part of running a successful event. Here are a few tried and true methods for identifying top candidates and setting them up for success:

Create the right schedule for your event staffing needs

Good time management is crucial for any event. It’s important to have enough workers during high-traffic periods with built-in break times and shift rotations. This can ensure your workers maintain high performance levels, which helps create a memorable guest experience.

Clearly communicate duties and responsibilities

Outlining the duties and responsibilities of your usher and parking attendant roles is your key to effective event management. Ushers must be familiar with the layout of your venue so they can quickly direct guests to their seats, concession stands or restrooms. Similarly, parking attendants should receive clear instructions on parking regulations and any other relevant details about their roles.

Focus on professional attitude and appearance

A well-groomed staff contributes to a great first impression and shows your commitment to providing high-quality service. So, you should hire ushers and parking attendants who you can trust to meet your grooming standards and dress code. During interviews, the best candidates will present themselves well and have a friendly demeanor.

Ensure emergency preparedness

Safety is a crucial aspect of any event. If something unexpected happens, guests will likely turn to your event staff for solutions. So, it’s important for your workers to be familiar with your safety protocols. From medical emergencies to sudden evacuations, your team can play a huge part in ensuring everyone stays safe and calm.

Provide customer service training

Ushers and parking attendants are typically the first point of contact for your guests. You can help develop their people skills by offering customer service training. With excellent communication skills, they can easily address and take care of guest needs.

Offer consistent feedback

Providing regular feedback to your event workers is important for their performance. You can use team meetings as an opportunity for workers to share their ideas and experiences. Having open discussions makes your event staff work better together and helps everyone keep learning.

Qualities to look for in ushers and parking attendants

There may be certain skills or experiences that applicants should have in order to meet your usher staffing or parking attendant staffing needs. However, there are some qualities that workers in these roles should always have. For example:

Reliability and punctuality

Whether it’s guiding traffic as a parking attendant or checking tickets as an usher, good timing is crucial for your events. Make sure to hire ushers and parking attendants who are punctual and prepared to arrive on time. Event workers who are reliable and trustworthy will ensure smooth operations and enhance the overall guest experience.

Problem-solving abilities

Even with excellent preparation, it can be hard to predict every possible scenario at your event. Event team members who think fast and remain calm under pressure can handle unexpected events with ease. Their ability to adapt and problem-solve contributes significantly to the success of your event, leaving guests with a positive and memorable experience.

Teamwork skills

It’s important for your team to work well together. When looking for parking attendants or ushers, prioritize applicants who enjoy working with others and are likely to have a strong work ethic. Applicants with excellent teamwork skills will be better equipped to handle the various duties and responsibilities associated with your event.

Communication skills

Teamwork isn’t possible without strong communication skills. In addition to their assigned tasks, parking attendants and ushers must communicate with their fellow team members to keep your event running smoothly. Strong communication can also contribute to a less stressful environment, building a friendly bond among your workers.

Attention to detail

Ushers play a crucial role in ticket verification and ensuring guests are seated correctly, while parking attendants provide directions and manage traffic flow. Each of these tasks require a strong attention to detail. Look for applicants who are well-organized to ensure seamless event operations.

Safety consciousness

Ensuring safety is a top priority for any event. Your parking attendants and ushers should not only be aware of your safety standards and protocols, but they should also put safety first in all their interactions with your guests. After all, a safe and secure venue is one that your guests will want to return to again in the future.

The first step toward success in hiring ushers and parking attendants

Many companies hire parking attendants, ushers and other event workers through a hospitality staffing agency or event staffing agency. If you’ve never worked with a staffing agency before to hire hospitality workers, these are just some of the benefits of this partnership.

Event industry insight and expertise

Hospitality staffing agencies have staffing experts with knowledge and expertise in the hospitality industry. They can provide smart solutions to common hospitality hiring challenges and they know the skills and qualities to look for in candidates.

Convenient access to job seekers looking for event jobs

Staffing agencies often maintain ties with schools, businesses, community groups and government associations in the areas they serve. These relationships make it easier for them to find and hire event staff quickly, all for the benefit of your business.

Flexible staffing solutions for your hospitality staffing needs

Your staffing needs may vary over the course of a year due to unexpected job vacancies or peak seasons. Event staffing agencies provide the workforce you need for a single event, a weekend project or an entire season.

A thorough vetting process of all applicants for your event jobs

The ideal staffing agency vets all applicants before recommending them for your company. That way, you can rest assured that your event staff are well-suited for the roles in question.

Customized hospitality and event staffing plans for your success

Staffing agencies understand that no two businesses are alike. That’s why their experts will work with you to create short- and long-term staffing plans that account for your specific needs, so you’ll always have the right workers at the right time.

Support with your safety and compliance efforts

Partnering with a staffing company for usher and parking attendant staffing ensures compliance with local and federal laws, minimizing the risk of legal issues caused by worker misclassification. Their expertise helps guarantee that all ushers or parking attendants provided are properly classified and meet legal requirements.

PeopleReady is the event staffing partner you need to succeed

Need to hire parking attendants, ushers or other event workers? Staffing for events can be easy when you partner with PeopleReady. As your staffing partner, we work with you to develop a staffing plan that’s customized for your company. Our teams in hundreds of markets across the U.S. offer a variety of event staffing solutions.

With PeopleReady, you can find staffing solutions that offer W-2 workers for a wide range of event staffing needs. For example:

Our event staffing solutions also include our JobStack app, which means you can fill open roles even outside of normal business hours. So, if you’re wondering, “Where can I hire hospitality workers near me?” check out our locations page to get started.

Staffing for events?

PeopleReady, a TrueBlue company (NYSE: TBI), specializes in quick and reliable on-demand labor and highly skilled workers. PeopleReady supports a wide range of industries, including construction, manufacturing and logistics, retail and hospitality. Leveraging its game changing JobStack staffing app and presence in more than 600 markets throughout North America, PeopleReady served approximately 83,000 businesses and put approximately 226,000 people to work in 2022.