Hotel careers give you the opportunity to work in an exciting industry, whether you thrive behind the scenes or in a customer-facing role. In fact, there are plenty of career paths to match your interests. PeopleReady shares four of the most popular hotel jobs in the industry and the qualities you need to succeed in each role.
As the first point of contact with guests, concierges hold a significant role in any hotel. Above all, they should have a friendly, helpful and calm demeanor so that guests feel comfortable throughout their stay. Concierge staff are also organized and prepared to handle any request, whether guests need directions to the best local restaurants or entertainment recommendations for a night out on the town.
Restaurant server or banquet server
Hotels and resorts will typically have dining establishments which may be more formal or more casual, depending on the venue. The hotel industry is a great environment to be a restaurant or banquet server, as many events such as conferences, rehearsal dinners and parties take place in hotels and resorts. As a banquet server, you can serve guests in a fast-paced environment. Example duties include carrying large trays with glassware and food, setting up banquet tables and taking orders.
For people who prefer not to be in a customer-facing role, becoming a laundry attendant is a great option. These workers operate the hotel’s on-site laundry facility and ensure that every room has enough clean towels and linens. They also receive clothing from guests and inspect them for dirt, stains or any special care instructions. This job requires organization, time management and attention to detail.
Hotels and resorts have many housekeeper and janitor jobs, which are perfect for workers with strong attention to detail and organizational skills. People in these roles may have to interact with guests occasionally, but they typically stay behind the scenes. Housekeepers clean floors, windows and furniture in rooms to ensure a great guest experience. Meanwhile, janitors are responsible for cleaning public areas such as restrooms and lobbies.
Find hotel jobs and other hospitality jobs with PeopleReady
If you want to begin your hotel career, we have jobs available that fit your schedule. All these hotel jobs and more are available through PeopleReady and our app, JobStack, which lets you apply to jobs 24/7 from your mobile device. Aside from the roles mentioned above, our other hotel jobs include:
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